AskTiana Solutions Impact Portfolio
Here, we transform complexity into clarity, and challenges into profound growth. This portfolio is a curated collection of our "heart work", showcasing how AskTiana Solutions partners with mission-driven organizations and ambitious professionals to deliver measurable, lasting success.
We believe you don't have to navigate complexity alone. Through our proprietary T-I-A-N-A approach—a framework that is Transformational, Insightful, Advisor, Negotiator, and Architect / Augmenter / Aligner—we uncover unseen opportunities and design solutions that are truly "built for action, not theory".
Each case study highlights our commitment to a people-centered transformation, demonstrating how we transform uncertainty into action, strategy into success, and complexity into clarity. Dive in to see how we’ve helped turn chaos into opportunity and delivered tangible, sustainable impact.
Explore how we’ve empowered clients to:
Move SYSTEMS Forward
Through operational excellence, data-driven automation, and re-engineering processes for seamless, impactful results.
Transformed opaque delivery delays, including those due to weather, into real-time, proactive customer communication and enhanced trust by leveraging automated carrier scan data.
Transformed chaotic school check-ins into a seamless, data-driven process by implementing QR code automation, eliminating manual busywork and enhancing real-time visibility for student support.
Streamlined high-risk manual transportation changes into a secure, real-time digital system using Google Sheets and Forms, dramatically boosting efficiency and ensuring student safety without external software investment.
Move ORGANIZATIONS Forward
By sharpening strategy and cultivating leadership resilience to achieve comprehensive transformation.
Strategic Alignment
Transformed siloed departments into a unified, strategically aligned force, creating a collaborative multi-year roadmap that dramatically boosted organizational efficiency and market competitiveness.
Navigating Cultural Nuance
Asking 'why' five labels were required for Amazon returns in Japan revealed a surprising cultural nuance, enabling me to architect a win-win solution that redefined efficiency and customer experience.
Implementation Tracker
We transformed inconsistent program measurement into a clear, actionable strategy by building a real-time implementation tracker that empowered leaders and saved significant time.
Move GLOBAL OPERATIONS Forward
By transforming multi-regional complexities into unified, data-driven strategies that deliver unparalleled operational excellence and global impact.
Early Refunds
Revolutionized customer refunds from weeks to seconds by pioneering a data-driven algorithm and integrating real-time carrier scans, transforming a long-accepted wait into unexpected delight.
Convenience Store Returns
Transformed inconvenient European returns into a seamless, 24/7 convenience store model, drastically accelerating refunds and delivering over $20M in annual transportation savings.
West Coast Order Cut Off
Transformed a long-accepted operational constraint into a massive customer win by strategically extending the West Coast order cutoff by six hours, setting a new industry standard for convenience and driving future innovation.
Move PEOPLE Forward
By enhancing team dynamics, fostering empathetic leadership, and building high-impact cultures within organizations.
Traffic chaos to community calm! My work at KIPP transformed a 3-hour school dismissal bottleneck into a 20-minute, people-centered process. See how we tackled 'eminent domain' remarks with data, empathy, and strategic alignment.
Eminent Domain
COVID-19 Enrollment
From COVID-19 chaos to full enrollment: I transformed student recruitment with a people-centered strategy and data innovation, securing over 31,000 student registrations despite unprecedented challenges.
Enrollment Dashboard
Transforming student enrollment from chaos to clarity! My Enrollment Dashboard turned complex data into a real-time, human-centered system that ensured every student was counted and empowered leaders with actionable insights.
Move STRATEGIC INITIATIVES Forward
Cyber Recovery
From cyber chaos to enterprise resilience: I led a complete IT infrastructure rebuild and strategic security overhaul for a multi-regional organization, ensuring continuity and strengthening operations despite unprecedented challenges.
By translating complex visions into actionable roadmaps and orchestrating cross-functional alignment to achieve measurable, sustainable impact
Outdated Hardware
When a cyber crisis uncovered a hidden hardware crisis, we transformed a costly obstacle into a proactive IT governance revolution.
Revolutionizing last-mile delivery: Discover how we repurposed an overlooked workforce to launch game-changing same-day service, transforming logistics and delighting customers!